Privacy Policy


At Customer Services 365, accessible from www.customerservices365.biz, one of our top priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that Customer Services 365 collects and records and how we use it.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website concerning the information they share and collect at Customer Services 365. This policy does not apply to any information collected offline or through channels other than this website.

Consent

You agree to our Privacy Policy and its terms by using our website.

Information We Collect

The personal information you are asked to provide and the reasons why you are asked to provide it will be clarified when we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the content of the message and attachments you send to us, and any other information you choose to provide.

When you sign up for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and phone number.

How We Use Your Information

We use the information we collect in a variety of ways, including:

  • Providing, operating, and maintaining our website
  • Enhance, customize, and extend our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionalities
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information related to the Website and for marketing and promotional purposes.
  • Send you emails
  • Detect and Prevent Fraud

Log Files

Customer Services 365 follows a standard procedure for using log files. These files record visitors when they visit websites. All hosting companies do this and are part of the hosting services analytics. The information collected by log files includes Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The information aims to analyze trends, administer the site, track users' movement around the website, and gather demographic information.

Cookies and Web Beacons

Like any other website, Customer Services 365 uses 'cookies'. These cookies store information, including visitors' preferences and the website pages that the visitor accessed or visited. The data is used to optimize the user experience by personalizing the content of our website based on visitors' browser type and other information.

Advertising Partner Privacy Policies

You can refer to this list to find the Privacy Policy of each of Customer Services 365 advertising partners.

Third-party ad servers or ad networks use technologies such as cookies, JavaScript, or web beacons in their respective advertisements and links that appear in CUS and are delivered directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure your advertising campaigns' effectiveness and personalize the advertising content you see on the websites you visit.

Please note that Customer Services 365 does not have access to or control over these cookies used by third-party advertisers.

Third-Party Privacy Policies

The Customer Services 365 Privacy Policy does not apply to other advertisers or websites. Therefore, we recommend that you refer to the respective Privacy Policies of these third-party ad servers for more detailed information. It may include your practices and instructions on how to opt out of specific options.

You can choose to turn off cookies through your browser options. It can be found on the browsers' respective websites for more detailed information on managing cookies with specific web browsers.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, consumers in Antigua and Barbuda have the right to:

Request that a business that collects personal data from a consumer disclose the categories and specific personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer it has collected.

Request that a company that sells a consumer's data not sell the consumer's data.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please get in touch with us.

GDPR Data Protection Rights

We want to ensure you fully know your data protection rights. Every user has the right to the following:

Right of access: You can request copies of your data. We may charge you a small fee for this service. The right to rectification: You have the right to request that we correct any information that you believe is inaccurate. You also have the right to request that we complete information that you think is incomplete

The right to erasure: You can request that we erase your data under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your data under certain conditions.

Right to object to processing: You have the right to object to processing your data under certain conditions.

The right to data portability: You can request that we transfer the data we have collected to another organization or directly to you under certain conditions.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Information for Children

Another part of our priority is to add protection for children while using the internet. We encourage parents and guardians to observe, participate in, monitor, and guide their online activity.

Customer Services 365 does not knowingly collect any personally identifiable information from children under 13. Suppose you believe that your child provided this type of information on our website. In that case, we strongly encourage you to contact us immediately, and we will do our best to remove such information from our records immediately.

Contact Us


With Customer Services 365, your customers get satisfaction and tangible benefits that increase the credibility and profitability of your business to levels of excellence. Contact Us Today!